FAQs ❓💡

 Frequently Asked Questions 

📩 How can I contact WeYourHome?

You can email us at support@weyourhome.com 📧 and our customer service team will be happy to assist you with anything you need! 😊

🌍 Do you ship worldwide?

Yes! We ship globally 🌎🚀

🔄 Can I change or cancel my order?

To ensure fast processing, any changes or cancellations must be requested within 12 hours ⏳ of placing your order. After this time, requests will be denied ❌. However, you can return your order for a full refund 💰 after receiving it.

💳 What payment methods do you accept?

We accept all major credit cards (VISA, Mastercard, AMEX) 💳 and PayPal 🅿️ payments.

🚚 When will my order be processed?

Orders are handled and shipped from our warehouse between Monday and Friday 📅. We process orders within 1-3 business days ⏳ from the order date, and shipping occurs the next day after processing. Please note that we don’t ship on weekends 🛑.

⏳ How long will it take to receive my order?

Due to high demand, orders may take 2-4 weeks 🕰️ to arrive.

📭 What if I don’t receive my order?

If you haven’t received your order within 30 days 🗓️ after shipping, you are eligible for a full refund 💵.

🛃 Will I be charged with customs and taxes?

The prices displayed on our site are tax-free 💲 in US Dollars 💵. You may be required to pay customs duties and taxes upon receiving your order. These charges are determined by your local customs office 🏛️ and are your responsibility. We are not liable for any delays caused by customs in your country. For more details, please contact your local customs office 📞.

📩 How do I return an item?

Please contact us at support@weyourhome.com 📧 for assistance with returns.

❌ What if the item(s) I received are defective/incorrect/damaged?

If you have received incorrect, missing, or defective items 📦❌, please contact us immediately! Make sure to include your order number, 📜 photographs 📸 of the items, and any other relevant details. We will work swiftly to resolve your issue ⚡.

💰 When will I receive my refund?

Refunds are credited to your original form of payment 💳. If you paid by credit or debit card, refunds will be processed by the card-issuing bank within 7-10 business days 🕰️ after receiving the returned item or cancellation request. If you haven't received your refund, please contact your bank or credit card company 🏦. Refunds may take a few days to reflect in your account.